Returns

You have 30 calendar days to return your unused product from the date of delivery.

If the return is initiated after the first 10 calendar days of receiving your product, you will be charged a minimum 15% restocking fee. (higher if returned damaged or used)

All items must be returned in original condition, must include manufacturer packaging, tags and documentation. Returns will be refused if items arrive used or damaged due to improper packaging. Please ensure returns are carefully packaged.

You are required to pay for return shipping.

  1. 30 Day Returns (30 calendar days from the date of delivery).
  2. After 10 calendar days, a minimum 10% restocking fee will be charged. (higher if returned damaged or used)
  3. Product must be in original condition- clean and undamaged, free of dings, dents and scratches.
  4. Must have original manufacturer packaging and tags to be valid for a return.
  5. Customers are required to pay for return shipping fees.
  6. If you cancel your order after it has shipped, it is considered a return.

 

Please obtain a Return Merchandise Approval (RMA) number from Heatercraft / Inner Demon Motorsports prior to returning any claimed defective products by sending an email with a detailed description of the issue to jamesh@heatercraft.com .

Returned/Warranty or Damaged Item returns will not be accepted without an RMA number. Buyer must mark the RMA number on the outside of the box and return it to

HeaterCraft Products LLC.  at 11948 N. Tracey, Hayden, Idaho.  USA 83835.